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Terms and Conditions

Last updated: April 2026

1. Acceptance of Terms

By accessing and using the Radio HelpDesk website (getyourradio.shop), operated by Radio Services, and its services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.

2. Independent Service Provider

Radio HelpDesk is an independent third-party service provider. We are not affiliated with, endorsed by, or an official partner of SiriusXM or any satellite radio company, brand, or manufacturer. Our services are provided independently and are not a substitute for official support channels.

3. Services Description

We provide guidance and technical support to help users with satellite radio-related tasks, including but not limited to:

  • Radio activation and setup assistance
  • Signal troubleshooting and diagnostics
  • Service transfer between vehicles or accounts
  • Billing and subscription inquiries
  • General radio equipment guidance

4. Service Fees

We charge a service fee for our expert guidance and support. All fees will be clearly communicated before any service is rendered. Payment is required at the time of service. We reserve the right to modify our fees at any time.

5. No Warranties

Our services are provided on an "as is" and "as available" basis without any warranties of any kind, either express or implied. We do not guarantee that:

  • Our services will resolve every issue
  • Our website will be available at all times without interruption
  • The information provided will be completely accurate or up-to-date
  • Our services will meet your specific requirements

6. Limitation of Liability

To the fullest extent permitted by law, Radio HelpDesk shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses arising from your use of our services.

7. User Responsibilities

By using our services, you agree to:

  • Provide accurate and complete information
  • Use our services only for lawful purposes
  • Not misrepresent your identity or affiliation
  • Not interfere with the proper functioning of our website

8. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the property of Radio HelpDesk or its content suppliers and is protected by intellectual property laws. SiriusXM and all related trademarks are the property of Sirius XM Holdings Inc.

9. Privacy

Your use of our website is also governed by our Privacy Policy. Please review our Privacy Policy to understand our practices regarding your personal information.

10. Modifications

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after any modifications constitutes acceptance of the updated terms.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Call Now: +1 (866) 547-7797